Hey, you! Don’t Forget to Enable DB Mail in Agent

Raise your hand if you’ve been there: You set up a new SQL Server instance, configure Database Mail (test it), and then set up a nice Agent job to back up your databases. You configure it to send mail on job completion (so you can keep an eye on it not matter what), but it’s not sending mail. You test DB mail again, and it’s working. What gives?

This is kind of a gimme, but a few weeks ago I configured a new maintenance job (NOT a Maintenance Plan 😉 ) on a new-ish non-production server that didn’t have any other jobs on it yet. When it wasn’t sending mail, I stood around for a lot longer than I’d like to admit before I figured out what was going on.

The kicker is that you have to enable the use of database mail within the SQL Server Agent–this isn’t on by default.

As with most things in SQL Server, there’s a couple ways to turn this on. First is the GUI. The Alert System page of the SQL Agent’s properties dialog is shown here, and you can see right on the top where the main “Enable” checkbox is, along with dropdowns for the DB Mail settings you want to use. Flip that on, pick your desired mail settings (probably only have one setup), restart the Agent service, and your agent jobs will start sending mail as-expected.

Agent Properties dialog showing Mail Settings

There’s also the T-SQL route, which is useful for adding this configuration to a general “initial” script (such as ours: https://github.com/DC-AC/SQL2016_Scripted_Install) so you don’t have to worry about this on new instances that you install/setup. It’s a quick SP call to enable mail:

EXEC msdb.dbo.sp_set_sqlagent_properties @databasemail_profile=N’Main Profile’

Assign the mail profile you want to use, and go. The UI by default and greyed out (at least on a few 2016 instances that I’ve checked recently) checks the “Save copies of the sent messages in the Sent Items Folder” option. This option can be driven with the email_save_in_sent_folder parameter on the proc. Set it to 1 to turn on that option. True story: I have no idea where that mail gets saved on a SQL Server; I assume it goes to the “Sent Items” folder in the mailbox the profile is configured to use, but I’ve never actually configured this with a mailbox that I have access to to see.

This T-SQL step assumes SQL Server on Windows. If you’re doing this on Linux…well, it’s different. I’m not going to reproduce that work here, because it may change since SQL 2017 is still in RC at this point. So, if you’re doing this on Linux, check out the official docs for that process.

Moral of the story here: Don’t be a dumbass like me; turn on DB Mail in the Agent!

Meme Monday #1: Spooky Asparagus

See Thomas’s post here for what on earth is going on.

After work, distracted by asparagus, forgot scheduled duties—coworkers left hanging 🙁

Spooky Asparagus

When you’re not paying attention and don’t see this until you’re about 3 feet away from it, it scares the crap out of you.

I’m pretty sure I only have one person to tag for this, so Tammy, get crackin’!

Late edit: Credit for the “Spooky Asparagus” phase goes to @SQLCheesecake, because he’s awesome like that.

“Well I made a mistake today”

Getting mails from a Developer that start like this almost always leads to awesome. This turned out to be one of the times when it wasn’t as awesome as it could have been, but did give me the opportunity to spread some knowledge (which I don’t get to do very often, because, well, I’m not that smart).

This situation was the old, “oops, WHERE clauses are a good idea with DELETE statements.” The good news is that this was in Development, so it wasn’t a giant fire. Although I didn’t see the message right when it came in, I did see it in time to get to it before that night’s backup ran (we just keep one backup file in Dev and overwrite it every evening). I probably could have pulled from Production or Test instead of restoring a 140+ gig DB for a 299 row table, but we’ve got the space, more IO than God, and it was a Friday night where nothing else was going on out of the ordinary. Table restored, life goes on.

Actually, there were a couple points that I was able to make with this situation.

First: Tell your DBA when things go bad!

In our situation, with the backup file getting overwritten every night, if a Developer makes a mistake like this, they have to let us know before 8:00 the day of in order for us to be able ion do anything about it. The guys/gals have to first realize something bad happened, and then get to us right then in order to recover. If they sit on it until the next day, it is too late.

Second: BEGIN TRAN is your best friend.

When running DML, manually start and end transactions. Sure, SQL Server has the nice, easy implicit transactions that you don’t have to worry about, but those can become your worst enemy very easily. All it takes is either missed highlighting before mashing F5 or an unfortunately-placed closing paren.

BEGIN TRAN? (skip this paragraph if you already know) By default, SSMS uses implicit transactions. This means that even though you don’t type it out, when you run statements, SSMS begins a transaction, runs your stuff, and then commits it. By manually starting a transaction with BEGIN TRAN in front of your UPDATE, DELTE, or whatever, you retain control of this instead of letting the UI do it for you. This means you can run your statement(s), check the results, and then COMMIT or ROLLBACK yourself. In short, this is manual transaction control.

This one takes some diligence, because it’s easy to be complacent. I’m doing a simple little UPDATE statement, I didn’t make any mistakes, everything will be fine. Of course you think that—you wouldn’t run any statements that you didn’t think were right, would you? This is why you have to tell yourself to type BEGIN TRAN every time. It only takes once to really ruin your day.

OK, Third: COMMIT TRAN until it throws an error

This is another tip that I learned from our senior DBA on probably my first or second day on the job. Basically, when you commit your user transaction, keep trying to commit it until SSMS reports an error (trying to commit a transaction when there isn’t one open). Why? Glad you asked!

Create a table & put a couple rows of data in it:
ID      INT     IDENTITY(1,1),
Name    VARCHAR(20)     NOT NULL

SELECT 'Smythee'


Next, say you want to delete Bob from the table. Bob was never any fun anyway, was he? Because you’re heeding the above advice, you are going to wrap this simple one-row delete in a Transaction. You run the following:


   FROM TranTest
WHERE Namee = 'Bob'

Whoops, you fat-fingered the column name and didn’t notice until you ran it, and it threw an error.

Fix it and run it again:


   FROM TranTest
WHERE Name = 'Bob'

This runs OK, you double-check the contents of the table, everything looks fine.

Next step is to run COMMIT TRAN. That runs without error, and you go on your merry way.

But, there’s a problem: Select @@trancount and see what you get. You should see one transaction still open. Why is that?

When the first statement was run, a transaction was opened. Even though the statement itself bombed because of the bogus column name, that transaction is still there. When you fix it, if you run BEGIN TRAN again, you will now have a nested, second transaction. Running a single COMMIT will commit your changes, yes, but it still leaves one transaction open. Because that transaction still has locks, it will block other statements looking to operate in the TranTest table.

Moral of the story? Mash F5 on COMMIT TRAN until SSMS throws an error.

What was I talking about again?

Oh right, our poor developer.

In the mail I sent back to him, I commended him for being smart about letting us know right away when a mistake was made, as it allowed us to actually get the data back (or mostly so). I also recommended manual transactions, because they can save your tail.

I don’t know if he’ll take the advice to heart, but he at least has the tools available to him now if he wants to use them.